Your Strategic Partner in Success

Dawnfelice Boscon Sterling

Dawnfelice Boscon is a transformational leader, executive coach, and author who has spent over 25 years proving that happy teams and business excellence aren't just compatible—they're inseparable.

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As VP of Strategic Operations at a $3.2 billion healthcare company serving 4.1 million patients, Dawn lead large-scale organizational transformations that consistently delivered exceptional results. Her leadership approach combines rigorous operational discipline with genuine human connection, achieving outcomes like reducing processing backlogs by 50-60% while simultaneously improving employee engagement scores to record levels.

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Dawn's career spans technology giants (Intel Corporation), healthcare innovation (Allina Health, AdaptHealth), and entrepreneurship. She holds US Patent 6890181 for innovative multimedia education methods and has successfully led teams through multiple waves of technological transformation—from the internet revolution of the 1990s to today's AI integration challenges.

Through her consulting practice, Silva Linings Consulting Group, Dawn provides executive coaching focused on organizational transformation, helping leaders build workplaces where operational excellence and employee satisfaction reinforce each other. Her signature philosophy—that productivity measurement should empower rather than constrain—has helped organizations across industries achieve sustainable growth while creating cultures where people genuinely want to work.

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The Happy Teams Leadership Series represents Dawn's mission to establish thought leadership in human-centered business transformation. Each book provides practical, executive-level guidance backed by real transformation experience and measurable results. Her approach emphasizes what she's proven throughout her career: that investing in people isn't soft management—it's strategic business imperative with direct impact on revenue, efficiency, and competitive advantage.

Corey Silva

Corey Silva is a hospitality industry veteran, trainer, and leadership coach who has spent over 12 years proving that a positive team culture isn't a nice-to-have—it's the engine that drives every great dining experience.

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From the fast pace of the line to the strategic demands of management, Corey has worked at every level of the hospitality industry—and trained leaders at every one of them. His coaching spans the full spectrum of restaurant operations, from equipping line cooks with the confidence and craft to excel in high-pressure environments, to developing managers with the vision and tools to build teams that don't just perform—they thrive.

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Corey's approach is rooted in a simple but powerful belief: positivity is a performance strategy. His training philosophy combines practical operational discipline with an infectious energy that meets people where they are, building skills and self-belief in equal measure. 

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As the hospitality industry navigates an accelerating wave of technological change—from AI-powered ordering systems and digital inventory management to workforce scheduling platforms—Corey brings a rare combination of operational credibility and human-centered change leadership. He understands that the most sophisticated technology fails without buy-in from the people using it, and that successful adoption is as much a training and culture challenge as it is a technical one. His hands-on approach helps hospitality teams embrace new tools without losing the warmth and connection that define exceptional guest experiences.

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Through Silva Linings Consulting Group, Corey brings that same philosophy to hospitality businesses navigating growth, culture challenges, or operational transformation. Whether working with an emerging manager stepping into their first leadership role or an experienced operator integrating new technology across locations, Corey's work is grounded in what he's proven across more than a decade on the floor and in the field: that when people feel seen, supported, and set up to succeed, excellence follows naturally.